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Banking and Capital Markets, Finance

FT Banking Standards Conference

Changing business behaviour for the better

London |
Speakers include:
Ross McEwan

Ross McEwan

Royal Bank of Scotland Group

Andrea Orcel

Andrea Orcel

UBS Group

Dame Colette Bowe

Dame Colette Bowe

Banking Standards Board


Banks have taken great steps forward in the past few years to improve their culture, and with it the behaviour and competence of their staff. Boards and senior management teams have devoted time and financial resources to educate and train their workforce about the high ethical, professional and business standards that are expected of them, not just by their employers and shareholders, but by customers, regulators and the wider public.


Besides individual bank initiatives, concerted sector-wide action has been taking place. In the UK, two new industry standards organisations have been created – the Banking Standards Board and the FICC Market Standards Board. Professional institutes like the CISI and the Chartered Banker Institute, which already play an important role in ensuring their members act with integrity, are starting to up their game. The Senior Managers and Certification Regimes, introduced for the banking sector in March 2016, have had a major impact and will soon be extended to asset management, insurance and other financial sectors. In Europe, North America, Asia and other part of the world, similar initiatives to enhance banking standards are well underway.


But what levels of success are being achieved? What more needs to be done? Can bankers really change their behaviour?


The FTBanking Standards Conference will deal with these questions. Senior bankers, regulators, consultants, academics, lawyers and consultants will grapple the issues and provide some answers. The presentations, panel sessions and on-stage interviews will be moderated by senior editors from the Financial Times Group. Book your place now for what promised to be a must-attend event.

fallback Add to my Calendar 04/27/2017 08:00:0004/27/2017 17:10:00trueFT Banking Standards Conference Banks have taken great steps forward in the past few years to improve their culture, and with it the behaviour and competence of their staff. Boards and senior management teams have devoted time and financial resources to educate and train their workforce about the high ethical, professional and business standards that are expected of them, not just by their employers and shareholders, but by customers, regulators and the wider public. Besides individual bank initiatives, concerted sector-wide action has been taking place. In the UK, two new industry standards organisations have been created – the Banking Standards Board and the FICC Market Standards Board. Professional institutes like the CISI and the Chartered Banker Institute, which already play an important role in ensuring their members act with integrity, are starting to up their game. The Senior Managers and Certification Regimes, introduced for the banking sector in March 2016, have had a major impact and will soon be extended to asset management, insurance and other financial sectors. In Europe, North America, Asia and other part of the world, similar initiatives to enhance banking standards are well underway. But what levels of success are being achieved? What more needs to be done? Can bankers really change their behaviour? The FT Banking Standards Conference will deal with these questions. Senior bankers, regulators, consultants, academics, lawyers and consultants will grapple the issues and provide some answers. The presentations, panel sessions and on-stage interviews will be moderated by senior editors from the Financial Times Group. Book your place now for what promised to be a must-attend event.FT-Banking-Standards-Conference-8570edbf8506f4118251d8ce5ee2b86dMM/DD/YYYY

Speakers (15)

Ross McEwan

Ross McEwan

Chief Executive
Royal Bank of Scotland Group
Andrea Orcel

Andrea Orcel

President Investment Bank, and Member Group Executive Board,
UBS Group

Andrea Orcel was appointed President Investment Bank (formerly CEO of the Investment Bank) in November 2012. Since December 2014, he has additionally taken on the position as Chief Executive for UBS Limited and UBS AG London Branch. He had been appointed co-CEO of the Investment Bank and a member of the GEB in July 2012. He joined UBS from Bank of America Merrill Lynch, where he had been Executive Chairman since 2009, President of Emerging Markets (excluding Asia) since 2010 and CEO of European Card Services since 2011. Prior to the acquisition of Merrill Lynch by Bank of America, Mr. Orcel was a member of Merrill Lynch’s global management committee and Head of Global Origination, which combined Investment Banking and Capital Markets. He held a number of other leadership positions, including President of Global Markets & Investment Banking for Europe, Middle East and Africa (EMEA) and Head of EMEA Origination beginning in 2004. Between 2003 and 2007, he led the Global Financial Institutions Group, of which he had been part since joining Merrill Lynch in 1992. Prior to this, he worked at Goldman Sachs and the Boston Consulting Group. Mr. Orcel holds an MBA from INSEAD and a degree in economics and commerce, summa cum laude, from the University of Rome. 

Dame Colette Bowe

Dame Colette Bowe

Banking Standards Board

Dame Colette Bowe has worked in the City, in regulation and in Whitehall. She is Chairman of the Banking Standards Board (BSB) and also Chairman of the Associated Board of the Royal Schools of Music. She serves on the boards of the UK Statistics Authority, the Nuffield Foundation and the Department for Transport. She is a Visiting Fellow of Nuffield College, Oxford. She has been chairman of Electra Private Equity plc and of Ofcom. She has also served on the boards of Morgan Stanley International, Axa Investment Managers, Goldfish Bank, the Yorkshire Building Society, London and Continental Railways and Thames Water Utilities. She was the founding chairman of the telecoms Ombudsman Service and of the Ofcom Consumer Panel, and chaired the Council of Queen Mary, University of London. She has a BSc, MSc and PhD in economics from the University of London (Queen Mary and LSE).

Michael  Cole-Fontayn

Michael Cole-Fontayn

EVP and EMEA Chairman
BNY Mellon

Michael Cole-Fontayn is responsible for BNY Mellon’s governance culture in Europe, Middle East and Africa (EMEA) and leads regional strategy development, execution and the delivery of enterprise initiatives in the region. He joined BNY Mellon over 30 years ago, starting initially as a credit and risk analyst before moving to the Depositary Receipts (DR) division in 1992 and working on many DR equity capital raising transactions, including numerous privatisations and equity offerings around the world. He ran BNY Mellon's Issuer Services Group in Hong Kong for seven years from 1993-2000, before serving as CEO of the company’s global DR business. He has been BNY Mellon’s EMEA Chairman since 2011. Outside of BNY Mellon, he sits on numerous trade associations. He is Chairman of the Association for Financial Markets in Europe (AFME), as well as a member of the advisory board for TheCityUK, The British American Business International Advisory Board and the Cass Business School Advisory Board

Alison  Cottrell

Alison Cottrell

Chief Executive Officer
Banking Standards Board

Alison Cottrell is Chief Executive Officer of the Banking Standards Board, and took up her role in April 2015 when the organisation was launched. She began her career in the City of London as an economist covering international fixed income and currency markets. She joined HM Treasury in 2001, becoming Director of Financial Services in 2009 with responsibility for a wide range of policy areas including bank lending, payments, competition and pensions guidance. She combined this role for the three years to 2014 with that of Director of Corporate Services, focusing in particular on staff development, engagement and culture.

John Cridland

John Cridland

Transport for the North
Philippa Foster Back

Philippa Foster Back

Member, Board of Directors
Chartered Institute for Securities and Investment (CISI)

Philippa Foster Back CBE was appointed in 2001 as Director of the Institute of Business Ethics. She is also a Member of the Board of Directors at the Chartered Institute for Securities and Investment (CISI). She has a number of other external appointments, including at RAND Europe, Barrier Biotech Ltd and is Chairman of the UK Antarctic Place-names Committee and the South Georgia Heritage Trust. She speaks widely on business ethics, encouraging high standards of business behaviour based on ethical values. Ms Foster Back began her career at Citibank NA before joining Bowater in its Corporate Treasury Department in 1979, leaving in 1988 as Group Treasurer. She was Group Finance Director at DG Gardner Group, a training organisation, prior to joining Thorn EMI in 1993 as Group Treasurer until 2000. In 2008 she was a member of the Woolf Committee looking at business practices at BAE. In 2006 she was awarded the OBE for services to the Ministry of Defence where she was formerly a NED and Chair of the Defence Audit Committee. She won the M&S/BITC Sieff Award in 2008. In January 2014 she was awarded the CBE for services to UK Antarctic Heritage.

Jon  Hall

Jon Hall

Managing Director
Masthaven Bank

Jon Hall is the Managing Director of Masthaven Bank which he has led from an idea to becoming a new UK retail bank in 2016. He started his career with PwC, before joining Aviva and subsequently becoming CEO of Saffron Building Society. During his time at Saffron it won “Moneyfacts Best Service from a Mortgage Provider” and was nominated twice for “Best Specialist Lender” in the Mortgage Strategy Awards. It also became known for digital innovation and was voted as the second most digitally mature building society. Mr Hall recently received “The European Digital Financial Services Power 50” award for being one of the most influential leaders in the European financial services sector.

Michael Held

Michael Held

Executive Vice President of the Legal Group, and General Counsel
Federal Reserve Bank of New York
Evgueni  Ivantsov

Evgueni Ivantsov

European Risk Management Council

Dr Evgueni Ivantsov is Chairman of the European Risk Management Council and author of Heads or Tails: Financial Disaster, Risk Management and Survival Strategy in the World of Extreme Risk. He is a member of the Advisory Group on Global Risks of the World Economic Forum. His career working for global and large banks spans more than 20 years. His most recent role was Head of Portfolio Management & Strategy at Lloyds Banking Group. Prior to that he worked at HSBC as a Head of Global Analytics and a Head of Portfolio Risk. He has also worked in senior risk management roles at ING Group and Banque Bruxelles Lambert. In his risk management career his responsibilities have included stress testing and regulatory stress tests (for example, UK industry-wide stress tests, reverse stress tests, EBA stress tests), risk appetite, capital management, portfolio risk optimisation and risk modelling and analytics. Dr Ivantsov is also a visiting Professor of Cass Business School (City University, London) and was previously a visiting Professor of International Economics at Boston University and a visiting Professor of Money, Banking and Credit at United Business Institutes in Brussels.

Phillip  Monks

Phillip Monks

Chief Executive Officer

As the founding CEO of Aldermore, Phillip Monks has a long-standing track record in championing small and medium-sized businesses and British economic growth. He created Aldermore just as the banking crisis took hold and worked to build a straightforward bank to meet the pressing needs of underserved UK SMEs and homeowners, at a time when incumbent banks were reducing lending and savers were hit by the low interest rate environment. Mr Monks has led Aldermore from its creation to a successful stock market listing in seven years, with net lending approaching £7.1 billion and more than 850 staff in nine regional offices. The bank’s lending growth has been achieved organically by understanding customer needs and then providing suitable straightforward support, rather than through acquiring existing lending portfolios. Aldermore takes a human approach to lending ensuring that no customer receives a 'computer says no' response to their request. It has no branch network but serves customers and intermediary partners online, by phone and face-to-face. Previously Mr Monks has worked for Europe Arab Bank, and for Barclays Bank in a variety of senior corporate and private banking roles. He currently represents retail banks on the Financial Conduct Authority’s Small Business Practitioners Panel. In June 2016 Mr Monks was awarded an OBE in the Queen’s Birthday Honours List for his services to banking. He graduated from City University, London in 1982 with a BSc (Hons) in Civil Engineering and in 1985 from Henley Management College with an MBA. 

William Rhodes

William Rhodes

Group of Thirty (and Co-Chairman of the G30 Working Group on Conduct and Culture)
Simon Thompson

Simon Thompson

Chief Executive
Chartered Banker Institute

Simon Thompson was appointed Chief Executive of the Chartered Banker Institute in 2007. The Institute, with more than 30,000 members is the oldest in the world, founded in 1875. In 2011, he led the establishment of the Chartered Banker Professional Standards Board (CB:PSB), an industry body founded by the leading UK high-street banks, which develops and implements professional standards to enhance and sustain a culture of customer-focused, ethical professionalism in banking. To date, nearly a quarter of a million bankers have achieved the CB:PSB’s Foundation Standard for Professional Bankers. Before joining the Institute, Mr Thompson was responsible for managing the International Accounting Education Standards Board (IAESB), developing ethics and education standards for accountants worldwide. He previously worked for the Association of Chartered Certified Accountants (ACCA), establishing ACCA in Central & Eastern Europe, and leading a number of EU and other donor-funded accounting education and reform programmes. He is a lay member of the General Teaching Council for Scotland, and Chair of the Audit Committee, and recently stepped down as Chair of the Wojtek Memorial Trust, which built a statue in Edinburgh to commemorate Wojtek, the Polish “Soldier Bear”. In 2014, Mr Thompson was awarded an Honorary Doctorate by BPP University in recognition of his contribution to professional education. He holds a BA (Politics and Economics) from the University of Newcastle-upon-Tyne, and an MBA from the University of Edinburgh. He is a Fellow of the Chartered Institute of Bankers in Scotland (FCIBS), and a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD). 

Gerald Walker

Gerald Walker

Chief Executive Officer, Wholesale Banking, UK, Ireland, Middle East and Africa
ING Bank

Gerald Walker is Chief Executive Officer of Wholesale Banking UK, Ireland, Middle East & Africa, ING Bank, with offices in London, Dublin and Dubai. He has worked for ING and its predecessor organisations for more than 25 years and undertaken a range of senior roles including Global Head of Lending, Global Head of Securities Services and Global Head of Transaction Services. During his career, he has lived and worked in Paris, Brussels, Amsterdam and London. He started his career as a graduate trainee at Standard Chartered Bank. Mr Walker is Chairman of the Board of the Association of Foreign Banks, a member of the Board of TheCityUK and a member of the Wholesale Advisory Board of the British Bankers’ Association. He is also a Liveryman of the Worshipful Company of International Bankers. He holds a Master degree in Economics from the University of Edinburgh and has subsequently followed various management courses at IMD and INSEAD. 

Mark Yallop

Mark Yallop

Fixed Income, Currencies and Commodities Markets Standards Board (FMSB)

Mark Yallop is Chairman of the Fixed Income, Currencies and Commodities Markets Standards Board (FMSB), and a Board Member of the Prudential Regulation Authority He began his career in financial services at Morgan Grenfell in 1984 when he joined the Capital Markets Division to build its derivatives and fixed income securities trading businesses. Following the acquisition of Morgan Grenfell by Deutsche Bank, he was appointed Chief Operating Officer of the Global Markets Division in where he transformed the bank’s trading and sales businesses into market leaders. He spent 20 years at Deutsche Bank (1984-2004) in a variety of roles.  He was UK Group CEO of UBS (2013-14), overseeing all UBS’s Investment Banking, Wealth Management and Asset Management operations in the UK. He previously served as Group Chief Operating Officer of ICAP plc (2005-2011), where he was responsible for developing the firm’s strategy, building its electronic and post-trade businesses and managing the Group’s infrastructure. Mr Yallop served for three years (1996-98) on the board of the International Swaps and Derivatives Association (ISDA), the international industry body representing the global OTC derivatives market and in December 2015 he joined the Prudential Regulation Authority as an independent member of the Board. He is Chairman of the £55m endowment campaign for University College Oxford, is a member of the Board of the Centre for Social Justice and of the Create the Change Development Board for the Francis Crick Institute. He is a graduate of Oxford University, where he read Chemistry. 


Chair (1)

Patrick Jenkins

Patrick Jenkins

Financial Editor
Financial Times

Patrick Jenkins has been Financial Editor and Assistant Editor at the Financial Times since January 2014. In this role, Mr Jenkins shapes the FT’s overall financial coverage, with a focus on financial services and investment. He works closely with the editors of Markets, Lex, FT Money, FTfm and the financial services team. Mr Jenkins contributes to leader writing and comment, while continuing to write for the Inside Finance column. Previously, Mr Jenkins was Banking Editor since 2009, leading the 10-strong global financial services reporting team. Prior to this post he was Companies Editor and
Assistant Editor, and before that he was the Editor of international company news. Mr Jenkins joined the FT Group in 1996 as Editor of the newsletter FT world insurance report, before becoming UK companies reporter in 2000. Prior to taking up the post as International Company News Editor, Mr Jenkins spent four years in Germany as Frankfurt Correspondent for the FT.

Moderators (5)

Martin Arnold

Martin Arnold

Banking Editor
Financial Times

Martin Arnold has worked for the Financial Times since 1999 and been Banking Editor since January 2014, leading the FT's global coverage of banks and overseeing the 10-person financial services reporting team. His two previous jobs were as Deputy Companies Editor, helping to oversee the corporate coverage online and in print, and as Private Equity Correspondent, when he won the BVCA award of private equity correspondent of the year for 2007. Before that, he spent five years as Paris Correspondent, covering the French political scene, the presidential elections, and several industry sectors including finance. Early on in his career he covered technology for in London and worked in New York covering consumer industries during the dotcom boom and bust of 1999-2000.

Caroline  Binham

Caroline Binham

Financial Regulation Correspondent
Financial Times

Caroline Binham covers the gamut of financial regulation for the FT, from benchmark-rigging scandals to ringfencing. She was previously the FT's award-winning legal correspondent, with a particular focus on white-collar crime. Prior to joining the FT four years ago, Ms Binham covered financial regulation during the crisis at Bloomberg News. In a previous journalistic life, she worked at Conde Nast for titles including Tatler and Traveler. She has lived and worked in Paris, Rome and New York.

Michael  Imeson

Michael Imeson

Contributing Editor
The Banker, FT Group

Michael Imeson is a Senior Content Editor at Financial Times Live, the FT’s conference division, and a Contributing Editor of The Banker magazine, which is part of the FT. He also owns Financial & Business Publications, an editorial services agency providing services to a range of organisations. Before setting up the agency he was a news reporter for The Times and Sunday Times in London. He is a Chartered Member of the Chartered Institute for Securities and Investment (Chartered MCSI); an Advisory Board Member of the European Risk Management Council; a Member of the Institute of Internal Communication (MIIC); an Associate of the Institute of Directors; and an Alumni Mentor for the London School of Economics.He has written and edited several books including Dangers in E-Banking, TheFuture of the Building Society Movement, and Finance for Growth. He studied at the London School of Economics for an MPhil in Government and at the University of Bradford for a BSc in History and Literature.

Silvia Pavoni

Silvia Pavoni

Economics Editor
The Banker

Silvia Pavoni is the economics editor of The Banker, a monthly publication part of the Financial Times group, for which she has written on international trade agreements, sovereign debt crises, capital markets and financial technology.

Ms Pavoni is in charge of The Banker’s Latin America section, the research behind the annual ranking of international financial centres as well as video and audio content for She has reported from developed and emerging markets including Brazil, Mexico, Argentina, the UK and Hong Kong, among many others, with both written and filmed pieces.

As part of her role, she regularly interviews finance ministers, central bank governors, policy makers and senior bankers. She represents The Banker at various international events, including the annual meetings of the IMF/World Bank and the Inter-American Development Bank, and has chaired numerous conferences and panel discussions on banking, trade and investment.

Previously, she was in charge of Centaur Media’s specialist database on public private partnerships, which was tasked with providing data to the UK Government. She has also conducted research for organisations such as the Italian Chamber of Commerce and Industry for the UK and the Italian Trade Commission.

Ms Pavoni holds a BSc in Economics and Finance from Ca' Foscari University of Venice.

Michael Skapinker

Michael Skapinker

Contributing Editor and Columnist
Financial Times

Michael Skapinker is an FT contributing editor and columnist on business and society. He is also executive editor of the FT-IE Corporate Learning Alliance, the FT’s executive education arm. Born in South Africa, he began his journalistic career in Greece. He joined the FT in London in 1986 and has held many positions, including FT Weekend editor, FT Special Reports editor and management editor.

He received the Work Foundation Members’ Award for his contribution to the understanding of working life in 2003 and was named WorkWorld Media Awards Columnist of the Year in 2008. At the Editorial Intelligence Comment Awards he was named Business Commentator of the Year (2012) and Business Ethics Commentator of the Year (2015).


Agenda - 27th Apr

  • 8:00am
    Registration and networking
  • 9:00am
    Conference chair’s opening remarks

    Patrick Jenkins, Financial Editor, Financial Times

  • 9:10am
    Keynote address

    Ross McEwan, Chief Executive, Royal Bank of Scotland Group

  • 9:30am
    Panel discussion: Defining high behavioural and professional standards, and achieving them

    In the past few years banks in the UK, the rest of Europe and the US have said they will take concerted action to improve behaviour and standards. But it is easy to talk about taking action, less so to do it.

    • What steps have banks taken, and how far have they succeeded?

    • How do you define the ethical and professional standards that you want bank   staff to follow?

    • How do you help them reach those standards?

    • What obstacles stand in the way, and how do you surmount them?

    • Bank boards and senior management teams say they understand the importance of instilling high standards of behaviour and competence throughout the organisation – but do they support what they say with meaningful action?

    Michael Held,Executive Vice President of the Legal Group, and General Counsel, Federal Reserve Bank of New York

    Andrea Orcel, President Investment Bank, and Member Group Executive Board, UBS

    MODERATOR: Caroline Binham, Financial Regulation Correspondent, Financial Times

  • 10:20am
  • 10:40am
    Networking refreshment break
  • 11:05am
    On-stage interview: The Banking Standards Board two years on – progress to date and what remains to be achieved

    The Banking Standards Board started its work in 2015. It is independently run and funded by Britain’s biggest banks and building societies, as well as by some major foreign banks with operations here. Its goal?  To “promote high standards of behaviour and competence across the UK banking industry” and “to help restore public trust” in bankers. Now, after two years work, its Chairman assesses its progress to date and outlines its future goals.


    Dame Colette Bowe, Chairman, Banking Standards Board

    INTERVIEWER: Patrick Jenkins, Financial Editor, Financial Times

  • 11:25am
    Triple presentation: Are the new breed of challenger banks better behaved than traditional banks?

    The past five to 10 years has seen a rapid increase in the creation of new, small, innovative banks in the UK, challenging the long-established ones for a slice of the market. These dynamic, nimble rivals have learnt a lot from the mistakes made by their bigger competitors and are adept at providing customers with the services they want, and winning their trust and loyalty.

    • When a challenger bank writes its strategy, how much emphasis does it place on creating a culture that will ensure staff follow the highest ethical and professional standards?

    • Does being able to start from scratch make it easier for new banks to create high standards? Are challenger banks better behaved than traditional banks?

    • Is it possible to measure how high ethical and professional standards translate to  high levels of customer satisfaction and loyalty, and in turn to improved revenues and profits?

    Jon Hall, Managing Director, Masthaven Bank

    Phillip Monks, Chief Executive Officer, Aldermore

    MODERATOR:  Martin Arnold, Banking Correspondent, Financial Times

  • 12:10pm
    Panel session: The rise of a global banking culture

    Behaviours and cultures vary considerably across the world, but there are core principles that all banks  follow. The globalisation of banking is also introducing a certain level of homogeneity, especially among the large global banks where head office control extends to the remotest outposts.

    • How do banking cultures differ between countries and geographic regions, and what problems does this create for interbank relationships and, for the international banks, intra-bank relationships across their many branches and subsidiaries?

    • The work of the Banking Standards Board and other organisations in the UK is well known; but what similar developments are happening in Europe, the US and other parts of the world?

    • The international Group of 30 (G30) central bankers, regulators, commercial bankers and academics published a report on reforming banking conduct and culture in 2015 – are its recommendations being heeded?

    Evgueni Ivantsov, Chairman, European Risk Mangement Council

    Noor Menai, President and CEO, CTBC Bank USA

    MODERATOR: Silvia Pavoni, Economics Editor, The Banker, FT Group

  • 1:00pm
  • 2:00pm
    On-stage interview: Changing business culture: Could the Banking Standards Board’s assessment approach be applied to other business sectors?

    One of the key roles of the Banking Standards Board (BSB) is to assess annually how well individual banks are performing against their stated objectives on behaviour, competence and culture. The findings are presented to each bank and discussed with the board. Over time, the annual assessments will enable the BSB to gauge progress in each bank, highlight concerns in individual banks and across the banking sector as a whole, benchmark banks against the rest of the sector and provide guidance on how to raise standards further.

    • Could the assessment approach that the BSB has developed for banks be applied to other business sectors?

    • Which business sectors are most in need of cultural and behavioural change?

    • What practical examples are there of companies in other sectors recognising the need for change, how   have they gone about it, what success have their achieved and what remains to be done?

    • Can banks learn lessons and best practices from other industries?


    Alison Cottrell, Chief Executive Officer, Banking Standards Board

    John Cridland, Chairman, Transport for the North; former Director-General, Confederation of British Industry

    MODERATOR: Michael Skapinker, Associate Editor,Financial Times

  • 2:25pm
    Presentation: The Senior Managers Regime one year on

    The Senior Managers Regime, the Certification Regime and the Conduct Rules for banks introduced by the UK regulatory authorities in March 2016 were designed to improve standards, conduct and culture at all levels in the banking industry, from the board and executive management, down to nearly all other staff. One year on, have the new rules achieved what they set out to achieve? If yes, how? If not, why not?

    • Summary of the compliance difficulties that banks have encountered on the way, and how they have overcome them.

    • How the two regimes and the conduct rules will be extended beyond banking to the insurance, asset management and other sectors in 2018, and the benefits it will that bring.

  • 2:40pm
    Panel session: The potential of professional bodies to help raise levels of ethical behaviour and competence

    Professional institutes could play a greater role in raising levels of behaviour and competence among those who work in banks and building societies, not only through the qualifications they offer but through related activities.

    • What are professional bodies like the Chartered Institute for Securities and Investment, the Chartered Banker Institute and IFS University College currently doing to raise and maintain standards? What more should they be doing? There are more than 20 bodies providing qualifications to the sector, which can be confusing – should there be consolidation?

    • Should bankers be forced to join a professional body? 

    • Should there be a bigger emphasis on professional qualifications in banking fundamentals, making them mandatory for more job roles?

    • Should banks and building societies provide more support, including financial, to professional bodies?

    Philippa Foster Back, Member, Board of Directors, Chartered Institute for Securities and Investment (CISI); and Director, Institute of Business Ethics

    Simon Thompson, Chief Executive, Chartered Banker Institute

    MODERATOR: Michael Imeson, Contributing Editor, The Banker, FT Group

  • 3:20pm
    Networking refreshment break
  • 3:40pm
    Presentation: Raising standards in the fixed income, currencies and commodities markets

    Every sector of financial services has its own conduct challenges which require a tailored approach. This is certainly true of the wholesale fixed income, currencies and commodities markets which have set up a body to maintain the integrity of these markets. The Fixed Income, Currencies and Commodities Markets Standards Board (FMSB), created in 2015 by market practitioners in the wake of the UK Government’s Fair and Effective Markets Review, is quite separate from the Banking Standards Board which covers the  banking sector. The FMSB’s remit is wholesale financial markets and its members include investment banks, asset managers, marketinfrastructure providers such as exchanges and big corporations.

    • What has the FMSB achieved to date to address concerns about misconduct that have bedevilled the markets, and to restore public trust?

    • What are the board’s guiding principles?

    • What is its international agenda?

    Mark Yallop, Chairman, Fixed Income, Currencies and Commodities Markets Standards Board (FMSB); Board Member, Prudential Regulation Authority

  • 4:00pm
    Panel: Looking to the future: will behaviour really change?

    Millions of words have been spoken and written about the need for change – but whether these words will be backed up by deeds remains to be seen.

    • Are bank boards and senior management committed enough to bring about meaningful behavioural change?

    • What more needs to be done?

    • What are the single biggest barriers to improving behaviour, and how can they be overcome?

    Michael Cole-Fontayn, EVP and EMEA Chairman, BNY Mellon; Chairman, Association of Financial Markets in Europe (AFME)

    Gerald Walker, Chief Executive Officer, Wholesale Banking, UK, Ireland, Middle East and Africa, ING Bank

    MODERATOR: Patrick Jenkins, Financial Editor, Financial Times

  • 4:40pm
    Closing keynote address: Towards reform of banking conduct and culture

    Attaining higher levels of economic growth in the major industrial economies demands – among other issues – strong, efficient and respected major banking institutions. The leaders of increasing numbers of major banks are recognising the urgent need to strengthen reputational risk management. All the signs point to progress on this front this year, but there are solid grounds for caution, indeed for concern in a rapidly changing global financing, trading and political environment.

    William Rhodes,  Member, Group of Thirty (and Co-Chairman of the G30 Working Group on Conduct and Culture); President and CEO, William R Rhodes Global Advisors

  • 5:05pm
    Summary and closing remarks

    Patrick Jenkins, Financial Editor, Financial Times

  • 5:10pm
    Drinks reception

Who Should Attend?

FT Live has a reputation for delivering very senior board level audiences to attend a wide range of world class thought-leadership events across the globe for nearly 40 years.

The FT Banking Standards Conference has been produced to meet the needs of senior executives from global retail, corporate, commercial, private and institutional banks, building societies and regulatory bodies, including:


  • Chairman
  • Chief Executives
  • Chief Financial Officers
  • Chief Risk Officers
  • Chief Operating Officer
  • Chiefs of Staff
  • Corporate Communication Managers
  • Directors
  • Executive Directors
  • General Council Members
  • Heads of:
    • Compliance
    • Risk
    • Operations
    • Regulatory Affairs
    • Public Affairs / Corporate Affairs
    • Legal Affairs
    • Corporate Communications / Media Relations
    • Learning and Development
    • Human Resources
  • Regional Heads / Country Directors
  • Group Heads of Conduct Programmes
  • Directors
  • Executive Directors


  • Chief Executives
  • Directors of Enforcement
  • Directors of Strategy
  • Directors of Supervision
  • General Council Members
  • Directors of Financial Stability, Strategy and Risk
  • Directors of International Banks Supervision
  • Director of Prudential Regulation
  • Director of Communications
  • Heads of Human Resources

Benefits of Attending

• Listen to bank CEOs and other senior managers talk about how they are improving behaviour and professional standards


• Find out what progress the Banking Standards Board has made in assessing banks’ performance against their stated objectives on behaviour, competence and culture


• Discover what companies in other business sectors are doing to change their culture


Network with senior people from banks, regulatory bodies, professional institutes, consultancies and universities


Hear about the work banks and regulators in other parts of the world are doing in this field



Hilton Tower Bridge Hotel
5 More London Place, Tooley Street
London SE1 2BY

United Kingdom

Tel: +44-203-002-4300


Organised by (1)

Financial Times Live (FT Live) is the global conferences and events division of the Financial Times Group. Chaired by senior journalists from the Financial Times Group, the summits, conferences, awards and strategic forums organised by FT Live gather the world’s brightest minds and most influential decision-makers.

Exclusive on-stage interviews, stimulating presentations and lively panel debates – available on multiple content platforms – provide the cutting-edge insights, unique personalities and peer audience engagement that have the power to transform finance, business, politics, society and culture.

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About McKinsey & Company

McKinsey & Company is a global management consulting firm, deeply committed to helping institutions in the private, public and social sectors achieve lasting success. For 90 years, our primary objective has been to serve as our clients' most trusted external advisor.

With consultants in over 110 locations in over 60 countries, across industries and functions, we bring unparalleled expertise to clients anywhere in the world. We work closely with teams at all levels of an organisation to shape winning strategies, mobilise for change, build capabilities and drive successful execution.

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“Good mix of organisations and people, better than I expected.” - Toby Billington, Deutsche Bank

“Great Insight from various organisations and speakers.” -Mort Mirghavameddin, Jordan Bank

“Subjects topical, speaker high quality, interesting audience!” - Lucy Williams, HSBC       

“Good speakers, attendees and structured event.” - Peter Lewis, Principles Consulting

“Excellent quality and range of speakers/topics covered.” - Elizabet Stheeman, Bank of England

“Good speakers covering relevant issues in the area.” - Hussan Aslam, Keele University

“A topical and timely event with input from a diverse range of experts and insightful.” - David Taylor, PWC          

“Serious contributors from real life leaders across the banking sector.”- Sophie Hutcherson, Deutsche Bank

“Excellent insight into the approach of banking standardisation.” - Michael Harden, Duncan Lawrie

“The calibre and quality of speakers was extraordinary” - Anonym                          

“Excellent discussion, very good speakers.” - Peter Marrey-Cook, State Street

“Good Speakers and good timing.” - Anonym                    

“It was engaging and informative. Gave a real insight as to how culture and expectations are changing” - Maria Law, Bank Leumi        

“An enlightening day, with a rich variety of lenses on a very relevant topic.” - Liz Murphy, Old Mutual


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The Banker provides economic and financial intelligence for the world's financial sector and has built a reputation for objective and incisive reporting. It leads the debate on all the issues surrounding the global banking industry, providing in-depth news and analysis, exclusive interviews with senior industry figures and definitive regional bank listings, including the internationally acclaimed Top 1000 World Banks.

Supporting Partners (2)

The European Risk Management Council is a think tank of Chief Risk Officers and risk, regulation and compliance executives from leading banks, insurers, asset management firms and other financial institutions operating in Europe. The Council was established in 2011 in London. The Council’s mission is to create an environment that allows effective sharing of the best industry practice in risk management, financial regulation and compliance, as well as building trusted working relationships with regulators and policy makers. Focusing on the key themes in risk management and regulation, the Council provides a platform for industry discussions and facilitates professional communication and sharing best practice in risk management. C-level executives and decision makers from more than 100 organisations participate in the Council’s think tank meetings.


The CISI is the professional body of choice for professionals in capital markets, corporate finance, compliance, risk, financial planning, Islamic finance, operations and wealth management in the UK and in a growing number of major financial centres globally. Formed in 1992 by London Stock Exchange practitioners, the CISI has a global community of more than 40,000 members in 116 countries and in 2015 more than 40,000 CISI exams were sat in 80 countries.

The Institute’s mission is to set standards of professional excellence and integrity for the securities, investment, wealth and financial planning professionals, providing qualifications and promoting the highest level of competence to its members, other individuals and firms.


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